Connect network customer service phone number. Contact Customer SupportEmail: support@connectnetwork.

Connect network customer service phone number. For inmate or friend or family account questions, use the forms on the Friends and Family information pages. S. Jan 1, 2023 · You can remove a block on your phone number by calling the ViaPath CDCR-dedicated customer service team at 1-866-607-6006. For non-urgent matters, submit a request or inquiry to the ConnectNetwork support team by using the form below. com Ways to Pay Blog Help Contact Us Sign InCREATE ACCOUNT Sign In Click here to go to new ConnectNetwork Sign In Page A: Contact the GTL AdvancePay Service Department and press “0” to speak with a GTL representative to request a refund. For Customer Support: GTL/DSI customers: 877-650-4249 support@connectnetwork. com TouchPay customers: 866-204-1603 support@touchpaydirect. The types of payment and deposit services that you can use to support inmates include: Help Center – Provides Friends and Family with a variety of support features, including live chat with customer service, submitting support tickets, and keyword content searches. Fill out the form to reach GTL technical support for inmate telephone systems, OMS, kiosks and other products and services. GTL strives to process refunds within 30 days (and after verifying initial payment method), and typically within 60 days, at the latest. We enable transactions online via this website, as well as via our mobile apps, through our automated phone system, via self-service kiosks, at retail locations, and via mail. You can even set up multiple AdvancePay accounts if you have inmates in separate Ways to Pay No matter how you choose to pay, your transactions are safe, reliable, secure, and convenient with ConnectNetwork. , please contact AdvancePay International customer service division ( AdvancePay International: 1-888-216-7423 or email: AdvancePayInternational@gtl. This type of account allows the incarcerated individual to manage their own phone account and call more than one person in their support network, as opposed to AdvancePay, which only allows your loved one to call the number associated with the account. If your contact information is provided to ViaPath, and you opt-in to receiving a text and/or email reminder alert, you will receive a text and/or email of the scheduled expiration of your account no later than 30 days before the account expires. Learn more today. When you create an AdvancePay account, you’re creating a prepaid collect calling service that allows an inmate to call your phone number using deposited funds. Whether you’re looking to send an inmate money, fund items like entertainment or educational content, or make required payments, ConnectNetwork offers several ways for you to help. AdvancePay® is ConnectNetwork™’s fastest and most convenient phone service connecting friends and family members to inmates. A refund can be obtained by calling customer service at [877-650-4249]. If you need assistance with any payments, payment status, or blocks, please call customer service at 877-650-4249. It’s simple. Get information and a list of the ConnectNetwork services available at a facility. Need to reset your password? Please review the help section for details. Contact Customer SupportEmail: support@connectnetwork. If you are inquiring about an account setup or issue with your current telephone, e-messaging, video visitation or other inmate related account, please visit our Friends/Family Information Section or contact our Customer Service Department at 1-866-230-7761. Help Center – Provides Friends and Family with a variety of support features, including live chat with customer service, submitting support tickets, and keyword content searches. You will need to provide the PIN you received when you requested the block. net) for additional information. com website. For international customers If you would like to set up your account from a location outside the U. . com Ways to Pay Blog Help Contact Us Sign InCREATE ACCOUNT Sign In Click here to go to new ConnectNetwork Sign In Page Our Trust Fund service allows you to easily and securely deposit money directly into an inmate's commissary account. Get ConnectNetwork help by browsing our list of frequently asked questions about common services and features on ConnectNetwork. A refund can be obtained by calling customer service at 866-516-0115. We aim to make the process of communicating with loved ones easy. jjtp iknd ewpgoc vankkitc xaqnrb qwqyhmmef ies ypsov yjsk wwtttwv